Welcome to the Verdant Verdure Store FAQ page!
Here, we’ve compiled answers to your most common questions to ensure a seamless shopping experience. If you don’t find what you’re looking for, feel free to contact us.

Product

What is Verdant Verdure Store?

Verdant Verdure Store is your one-stop destination for unique home décor, gardening essentials, and eco-friendly products. We’re committed to helping you create inspiring indoor and outdoor spaces with sustainable, stylish, and high-quality items

Where is Verdant Verdure Store located?

We are an online store based in THE UK , delivering worldwide.

How can I contact you?

You can reach us via:

  • Email: 
  • Phone:
  • Social Media: Instagram, Facebook, and TikTok @VerdantVerdureStore

Shipping & Delivery

Where do you deliver?

We ship worldwide. Shipping fees and delivery times vary by location and will be displayed at checkout.

How long does shipping take?

Orders are typically processed within 1-2 business days. Delivery times vary:

  • Domestic: 2-4 business days
  • International: 3-5 business days

How much does shipping cost?

Shipping fees depend on the weight of your order and destination. We offer free shipping on orders over [threshold amount].

10. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email or SMS.


Returns & Exchanges

11. What is your return policy?
We accept returns and exchanges within 30 days of delivery. Items must be unused, in their original condition, and with all packaging intact.

12. How do I initiate a return or exchange?
Contact our customer service team at [your email/phone number]. We’ll guide you through the process.

13. Who covers the return shipping cost?
If the return is due to a fault on our end (e.g., defective product), we’ll cover the shipping costs. Otherwise, the customer is responsible for return shipping fees.

Payments

. How do I place an order?

We accept:

  • Credit/Debit Cards (Visa, Mastercard, AmEx)
  • PayPal
  • Digital wallets such as Apple Pay and Google Pay

Can I change or cancel my order after it’s been placed?

Yes, you can modify or cancel your order within 24 hours of purchase. Please contact us promptly for assistance.

Address

87 Tyrwhitt Road
SE4 1QE London, UK

Phone

0

Connect